Goodwill Bonuses
Goodwill bonuses are occasional bonuses that are automatically managed by our system as a gesture of appreciation or goodwill.
You can check your goodwill bonus eligibility directly through our chatbot by asking “Can I get a bonus?” or by clicking “Am I eligible for a bonus?”. The chatbot will automatically check your eligibility and, if you are eligible, add the available bonus directly to your account.
How your goodwill bonus is calculated
Your goodwill bonus is calculated automatically by our system, which considers a combination of factors specific to your account. A goodwill bonus can be issued as cash bonus funds or as free spins.
Please be informed that goodwill bonuses are now automatically managed by our system to ensure faster service and instant responses.
Factors that determine your eligibility and bonus amount
Account activity - How actively you use your account, together with your deposit and withdrawal history.
Promotions - Regular promotional campaigns that are sent to you.
Your eligibility is determined automatically based on several factors, such as your account activity, deposits, withdrawals, and ongoing campaigns.
Our live support agents do not influence goodwill bonus decisions, and the information is based on the most accurate and up-to-date information available.
If you would like to check your goodwill bonus eligibility, please submit your request directly through our virtual assistant by following the instructions in the Bonus - Eligibility Check section.